Resident tech support without the liability — at your desk & on the go.
Your staff already spend unbudgeted hours on resident tech emergencies. CLIQ gives you a safety layer, an oversight dashboard, and sandboxed support — with credential access enforced out at the schema level.
See exactly what your team works in.
Facility Console
Community KPIs and a live resident roster. Pause notices appear only for residents who opt in — event only, never contents. Staff observe, flag, and assist; they never approve or touch accounts.
From blocked threat to logged assist — in one guided flow.
Staff work an incident end to end: triage the alert, open the resident's operational profile, log the issue, request family approval, then resolve and close — with a note saved back to the profile. Every step stays operational-only; private logs and credentials never surface.
Live, interactive screens — scroll sideways to follow all seven steps.
See what CLIQ's technical support team sees.
Support Terminal
Sandboxed co-browse with every sensitive field masked from the agent — usernames, passwords, balances, and card numbers stay hidden. A hard kill switch ends the session instantly, and the resident can end it at any time too.
Built to stack with how facilities actually bill.
Resident Safety Seat
Per resident · passed through to billing
Pause & Review gateway, biometric SSO, family notification loop, device health dashboard, scam and spoofed-URL blocking, approve/block controls.
$12.99/resident/mo · $19.99/couple/mo (2 connected seats)
Facility Network Shield
Corporate infrastructure · billed to facility ops
Staff approval-fatigue elimination, breach monitoring, HIPAA-ready compliance reporting, de-identified community safety dashboard.
$199/mo small (50–150 beds) · $399/mo mid-size (151–500) · $699/mo large (500+)
Fractional Tech Support
CLIQ-staffed · no facility headcount
Sandboxed co-browse with masked credential fields, CLIQ-trained agents, kill-switch session control.
$299/mo Essential (≤30 residents) · $599/mo Standard (≤75) · $999/mo Premium (whole facility)
A 150-bed facility, fully protected.
It pays for itself in recovered staff hours.
Untracked tech-interrupt labor across medical and administrative staff is estimated at $15K–$40K per year per facility. CLIQ's facility stack costs $11,976/yr — and gives that time back while reducing duty-of-care exposure. (Resident Safety Seats are billed to residents, not the facility.)
The market: ~30,600 assisted-living communities in the U.S., 818K+ residents, ~1.2M licensed beds — with 775K more senior-housing units needed by 2030.
Be one of our first pilot facilities.
We're partnering with a small group of forward-looking operators for early pilots.
Talk to CLIQ about a pilot